To maintain trust and transparency in our marketplace, we ask vendors to provide their CNIC number during registration. If a vendor applies for product verification or certification, a scanned copy of the CNIC becomes mandatory.

The main reasons for this requirement are:

• Building Credibility: It helps establish the authenticity of vendors, giving buyers confidence when purchasing products.
• Traceability: Ensures that vendors can be identified and verified, reducing the risk of fake profiles.
• Fraud Prevention: Protects both buyers and genuine vendors by minimising chances of online fraud and scams.

Important Note:

You may watermark your CNIC scan with the text:

“For Organix® verification purpose”

This ensures your document is used only for verification and adds an extra layer of security.

Your privacy is important to us, and all CNIC information is handled securely in compliance with data protection standards.

This is a vibrant and free online marketplace where vendors can establish their own independent digital shops. The platform provides an empowering space for small businesses and independent creators to showcase their products, fostering a strong sense of community. Each vendor gets a customizable storefront, allowing them to personalize their shop with their own logo, branding, and imagery.

This unique setup lets customers explore a diverse range of goods, while simultaneously fostering a direct connection with the individual vendors and their brand stories. It's a place where entrepreneurial spirit thrives, providing all the necessary tools to run an online business free of cost.

1. If you are not registered user click
2. Select “Register”
3. Enter your Name
4. Enter your email address (if available)
5. Enter your mobile number. (either email or mobile is mandatory)
6. Enter Password
7. Confirm Password
8. Press “Register”
9. You will be taken to user “Dashboard”

if you are a registered user.

1. Login

1. From the right corner select

2. Go to “Dashboard”

3. From left Menu Bar select “Become Seller”.

4. "Select type of Business" from drop down menu.

5. Enter"Business Name"

6.Enter "City of Business"

7. Enter "Business Address"

8. Enter "CNIC" or “NTN” (This is necessary to maintain integrity and authenticity of vendor and image of the portal)

9. Upload your brand logo. Max 2MB file.

10. Upload CNIC Front Side (Optional). It will be mandatory if vendor applies for verification or declares its product Certified.

11. Upload CNIC Rear Side (Optional). It will be mandatory if vendor applies for verification or declares its product Certified.

12. Click "Submit" Button

Submission successful screen will appear.

Note:

1. After you have registered, the admins will approve the business profile.

2. Your vendor dashboard options will be enabled.

3. You can upload your products on your digital shop through vendor dashboard.

1. Log in to your account.

2. You will be taken into your vendor account

3. Select products from the menu on the left

4. + Select Add Product

Product Details

1. Enter product details (name and description) in English (you can use translator on Google if you don't have an English keyboard)

2. Enter product details (name and description) in Urdu

In both the sections you can stylized the text as per your taste, by changing its colour, font size, making it bold etc.

Category and Delivery

1. Select category from dropdown list

2. Select subcategories (if available)

Note: Contact us if you want an additional category or subcategory to be added.

3. Select unit type such as dozen, pieces, kilograms, etc. (available in the drop-down list)

4. Select delivery area (you can choose entire Pakistan or multiple cities from the available list) As you start typing list will automatically filter for you to select the right city.

Price and Quantity

1.Enter Quantity for price (price for which you have selected the above unit)

2. Enter Stock (number of packages or quantities you have) Please use the same unit that you described above.. Please keep in mind that the stock will automatically decline when someone orders a product. You can update stocks from your dashboard.

3. Enter same city shipping fee (delivery cost)

4. Enter outside city shipping fee (delivery cost) . if this is left blank same city delivery charges will be considered while processing order.

5. Enter discount in percentage (if any)

6. Enter minimum order quantity

7. Upload pictures of the product.One will be main any number of pictures can be added through Product other pictures button.

Please keep the size as low as possible.

The maximum allowable size is 2 MB.

Please upload the astatically pleasing and full images, preferably the original product.

Select type of verification

1. Self-Declaration (your own declaration does not require any verification, except for admin approval to publish on the website and app)

2. Verified (If you choose this option, organics will be notified and they will contact you for this process. Until the process is completed, the product will be displayed as a self-declared. After admin's approval it will display verified badge)

3. Certified (If you have a certified product i.e. you have a certificate from an authorized certification body, you can choose this option. You must upload a scan of the certificate with the expiry date. Organics will contact you for further action. The certified badge will be assigned to the product after the process, until then it will be shown under self-declaration or under verification.

Note: You can change all these details whenever you want through your dashboard.

How to Process an Order

1. Log in to Your Account
2. Enter your credentials and access your vendor dashboard.
3. Locate Pending Orders
4. On the dashboard, look at the bottom right corner.
5. You will see a yellow box showing pending orders from the last seven days.
6. Access the Orders
7. Option 1: Click “Process” directly from the yellow box.
8. Option 2: Go to the “Orders” section in the left-hand menu.
9. View All Orders
10. A list of all orders will appear.
11. Identify the pending order you want to process.
12. Check the Pending Order and Pending Payment columns for status.
13. Select the Action Button
14. Click the blue Action button on the right side of the selected order.
15. Review Order Details
16. On the order page, review:
17. Complete order description.
18. Any special instructions provided by the customer.
19. Choose an Action
20. You will see two buttons:
21. Update Status (blue)
22. Reject (red)
23. Select the appropriate option based on your requirement.
24. Update Order Status
25. If you click Update Status, a pop-up window will appear.
26. Choose the correct status:
27. Confirmed
28. Processing
29. Shipped
30. Delivered
31. Add any comments (these will be sent to the buyer if an email is provided).
32. Repeat same process every time you want to change status of order.
33. Save or Cancel
34. Press Update to record the changes.
35. Press Cancel to go back without making changes.

You can generate an invoice for your order, complete with your own logo, by using the ‘Print Invoice’ option.

Adding Pictures

Log in to your account and go to the Dashboard.

From the left-hand menu, select Products.

Locate the desired product in the list and click Edit.

Scroll down to the Picture Section.

Under Other Pictures, click Add Pictures.

A File Manager window will pop up.

Select the desired picture from your files.

Click Update Product to save changes.

Deleting Pictures

In the Picture Section, find the image you want to remove.

Click the red “X” in the top-right corner of the picture.

The picture will be removed from the product listing.

Steps to Update Product Stock on Organix Vendor Dashboard

Access Vendor Dashboard

1. Log in to your Organix vendor account and go to the Vendor Dashboard.

Check Low Stock Alerts

1. The dashboard will display the number of products that are low on stock, helping you identify which items need attention.

Navigate to Products

1. Click on “Products” from the menu.

Identify Out-of-Stock Product

1. Locate the product that is out of stock. It will be highlighted with a zero in the stock column displayed on a red background.

Edit the Product

1. Click the blue “Edit” button on the right-hand side of the product row.

Update Stock Quantity

1. On the product description page, go to the Stock field and enter the available quantity.

If Stock is Exhausted

1. Access Your Dashboard

2. Open the Blog Creation Section

3. Choose Your Blog Language

4. Write Your Blog Content

5. (Optional) Add a YouTube Video

6. Submit Your Blog

7. Editorial Review

8. Your Voice on Organix